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Les Lux Handcrafted Soaps

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Les Lux Handcrafted Soaps

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Terms and Conditions

Terms & Conditions

Les Lux Hand Crafted Soaps

Effective Date: 11/16/2025

1. General Information

Les Lux Hand Crafted Soaps is a Maryland-based small business offering handmade soaps and bath

products. Variations in color, scent, and appearance are normal due to the handcrafted nature of our

products.

2. Use of Our Website

By using our website, you agree not to engage in unlawful activity, attempt to breach security, copy our content, or misuse our materials. We may update or modify content at any time.

3. Product Information & Allergies

Our soaps are handcrafted, and natural variations may occur. Ingredients are listed to the best of our

ability. Customers are responsible for reviewing all ingredients before purchase, especially regarding

allergies or sensitivities. Les Lux Hand Crafted Soaps is not liable for reactions or sensitivities caused

by disclosed ingredients.

4. Orders & Payments

Payments are processed securely through third-party processors. Customers must provide accurate

billing and shipping information. We reserve the right to cancel orders, limit quantities, or change prices at any time.

5. Shipping & Delivery

Shipping times vary. We are not responsible for delays, lost or stolen packages, or incorrect addresses

provided by customers. Please verify your address before placing an order.

6. Returns, Refunds & Exchanges

Due to the nature of personal care products, all sales are final. Contact us within 7 days of delivery for

issues such as damage, incorrect items, or product concerns, and we will work to resolve the issue.

7. Intellectual Property

All content—including images, branding, product descriptions, and designs—is owned by Les Lux Hand

Crafted Soaps. It may not be copied or reproduced without written permission.

8. Limitation of Liability

Use products at your own risk. Les Lux Hand Crafted Soaps is not responsible for misuse, allergic

reactions, or third-party service failures.

9. Privacy

Your use of our site is governed by our Privacy Policy.

10. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our website or products

means you accept the updated terms.

11. Contact Information

Les Lux Hand Crafted Soaps

Maryland, USA

Email: LesLuxLLC@gmail.com


Return and Refund Policy

Return & Refund Policy

Les Lux Hand Crafted Soaps

Effective Date: 11/16/2025

1. All Sales Are Final

Due to the personal and hygiene-related nature of our products, all sales are final. We cannot accept

returns or exchanges for opened items, unused but unsealed products, or any product once it has been

delivered to the customer.


2. Damaged or Incorrect Orders

If your order arrives damaged, incorrect, or missing items, please contact us within 7 days of delivery.

We may request photos of the product, packaging, or damage, along with your order number. After

review, we may offer a replacement or store credit.

3. Lost or Stolen Packages

Once a package is marked 'Delivered' by the carrier, Les Lux Hand Crafted Soaps is not responsible for

lost or stolen packages. For packages lost before delivery, we will assist you in filing a claim with the

shipping carrier.

4. Cancellations

Orders may be canceled within 2 hours of purchase. After this time, the order may be in processing and

cannot be canceled.


5. Allergies & Sensitivities

Customers are responsible for reviewing all product ingredients before purchasing. Refunds or

replacements cannot be provided for allergic reactions or sensitivities to ingredients disclosed in

product listings.

6. Contact Us

Les Lux Hand Crafted Soaps

Maryland, USA

Email: LesLuxLLC@gmail.com


Copyright © 2025 Les Lux Handcrafted Soaps - All Rights Reserved.

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