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Les Lux Handcrafted Soaps

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Les Lux Handcrafted Soaps

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Privacy Policy

Privacy Policy for Les Lux Hand Crafted Soaps

Effective Date: 11/16/2025

Location: Maryland, USA

 

Privacy Policy for Les Lux Hand Crafted Soaps

Effective Date: 11/16/2025
Location: Maryland, USA

Les Lux Hand Crafted Soaps (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us in any way.

1. Information We Collect

a. Personal Information

We may collect the following personal information when you place an order, create an account, subscribe to our newsletter, or contact us:

  • Name
     
  • Email address
     
  • Phone number (if provided)
     
  • Billing and shipping address
     
  • Payment information (processed securely through third-party payment providers; we do not store full credit card numbers)
     

b. Automatically Collected Information

When you visit our website, certain information may be collected automatically:

  • IP address
     
  • Browser type/device information
     
  • Pages visited and time spent on site
     
  • Cookies and similar tracking technologies
     

c. Voluntary Information

Any information you choose to provide—such as product reviews, customer service messages, or survey responses.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
     
  • Communicate about orders, promotions, or updates
     
  • Improve our website, products, and customer experience
     
  • Provide customer support
     
  • Send marketing emails (you may opt out at any time)
     
  • Detect and prevent fraud or security issues
     
  • Comply with Maryland and U.S. legal requirements
     

3. Sharing Your Information

We do not sell customer information.

We may share information with:

  • Payment processors (e.g., PayPal, Stripe)
     
  • Shipping carriers (e.g., USPS, UPS)
     
  • Email marketing platforms (for newsletters, only if you subscribe)
     
  • Website hosting or analytics providers (e.g., Google Analytics)
     

These third parties are only permitted to use your data to perform services on our behalf.

We may also disclose information if required by law.

4. Cookies and Tracking Technologies

We may use cookies to:

  • Improve site functionality
     
  • Keep items in your shopping cart
     
  • Analyze website traffic and performance
     
  • Personalize your browsing experience
     

You can disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We take reasonable measures to protect your information, including:

  • Secure website hosting
     
  • TLS/SSL encryption
     
  • Restricted access to sensitive data
     
  • Use of trusted third-party payment processors
     

However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

6. Children’s Privacy

Our products and website are not directed to individuals under 13 years old.
We do not knowingly collect information from children.

7. Your Rights (Maryland & U.S. Privacy Rights)

Depending on your location, you may have rights such as:

  • Accessing the personal information we hold about you
     
  • Requesting corrections or updates
     
  • Requesting deletion of your data
     
  • Opting out of marketing emails
     
  • Restricting certain data uses
     

You can make requests by contacting us at:
📩 LesLuxLLC@gmail.com

8. Email Marketing

If you subscribe to our mailing list, we may send:

  • Product updates
     
  • Special offers
     
  • Promotions or announcements
     

You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any email.

9. Third-Party Links

Our website may contain links to third-party sites (e.g., social media, marketplaces).
We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top of this page will reflect the latest version.

11. Contact Us

For questions about this Privacy Policy or your personal information, contact:

Les Lux Hand Crafted Soaps
📍 Maryland, USA
📩 LesLuxLLC@gmail.com

Copyright © 2025 Les Lux Handcrafted Soaps - All Rights Reserved.

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