Privacy Policy for Les Lux Hand Crafted Soaps

Effective Date: 11/16/2025

Location: Maryland, USA

Effective Date: 11/16/2025
Location: Maryland, USA

Les Lux Hand Crafted Soaps (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us in any way.

a. Personal Information

We may collect the following personal information when you place an order, create an account, subscribe to our newsletter, or contact us:

• Name
   
• Email address
   
• Phone number (if provided)
   
• Billing and shipping address
   
• Payment information (processed securely through third-party payment providers; we do not store full credit card numbers)
   

When you visit our website, certain information may be collected automatically:

• IP address
   
• Browser type/device information
   
• Pages visited and time spent on site
   
• Cookies and similar tracking technologies
   

Any information you choose to provide—such as product reviews, customer service messages, or survey responses.

We use your information to:

• Process and fulfill orders
   
• Communicate about orders, promotions, or updates
   
• Improve our website, products, and customer experience
   
• Provide customer support
   
• Send marketing emails (you may opt out at any time)
   
• Detect and prevent fraud or security issues
   
• Comply with Maryland and U.S. legal requirements
   

We do not sell customer information.

We may share information with:

• Payment processors (e.g., PayPal, Stripe)
   
• Shipping carriers (e.g., USPS, UPS)
   
• Email marketing platforms (for newsletters, only if you subscribe)
   
• Website hosting or analytics providers (e.g., Google Analytics)
   

These third parties are only permitted to use your data to perform services on our behalf.

We may also disclose information if required by law.

We may use cookies to:

• Improve site functionality
   
• Keep items in your shopping cart
   
• Analyze website traffic and performance
   
• Personalize your browsing experience
   

You can disable cookies in your browser settings, but some features may not work properly.

We take reasonable measures to protect your information, including:

• Secure website hosting
   
• TLS/SSL encryption
   
• Restricted access to sensitive data
   
• Use of trusted third-party payment processors
   

However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

Our products and website are not directed to individuals under 13 years old.
We do not knowingly collect information from children.

Depending on your location, you may have rights such as:

• Accessing the personal information we hold about you
   
• Requesting corrections or updates
   
• Requesting deletion of your data
   
• Opting out of marketing emails
   
• Restricting certain data uses
   

You can make requests by contacting us at:
📩 LesLuxLLC@gmail.com

If you subscribe to our mailing list, we may send:

• Product updates
   
• Special offers
   
• Promotions or announcements
   

You can unsubscribe at any time by clicking the “unsubscribe” link at the bottom of any email.

Our website may contain links to third-party sites (e.g., social media, marketplaces).
We are not responsible for their privacy practices.

We may update this Privacy Policy from time to time. The “Effective Date” at the top of this page will reflect the latest version.

For questions about this Privacy Policy or your personal information, contact:

Les Lux Hand Crafted Soaps
📍 Maryland, USA
📩 LesLuxLLC@gmail.com